NCC Plans Unused Data Roll Over To 14 Days

Following complaints, the Nigerian Communications Commission (NCC) is to extend the grace period of unused data roll over to 14 days.

But the National Association of Telecommunications Subscribers (NATCOMS) has said the 14 days was not enough.

Instead the association has called for an extension of unused data roll over to 30 days.

The President of NATCOMS, Chief Deolu Ogunbanjo, told the News Agency of Nigeria (NAN) on Saturday in Lagos.

Ogunbanjo, while describing the idea of 14 days as a welcome development, said that it was not enough considering the present economic situation as subscribers were not getting value for their money with regard to data usage.

“NCC should give at least 30 days grace instead of 14 days, because of the recent economic situation.

“One may also have pressing needs or competing demands in the family and may not have money to subscribe within the 14 days period,” the NATCOMS president said.

“The grace period for voice recharge is 90 days, hence, data subscription should not be different.’’

NAN also reports that the Executive Vice-Chairman of NCC, Prof. Umar Danbatta, said that subscribers would be given the 14 days grace, even if they do not renew on the date of data expiration.

Danbatta said that this would stop the present practice where subscribers would lose the entire unused data, if they failed to renew on the date of expiration of the present subscription.

According to him, NCC recognises that telecommunications services are very important to the nation’s development.

“NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.

“NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things, as far as service delivery is concern.

“Let me recall that in the eight points agenda of my administration, the issue of empowerment and protection of consumers occupied the sixth position.

“The vision in this agenda is to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services,” he said.


NCC: Taskforce Set Up To Tackle Improper Sim Registration

The Nigerian Communications Commission (NCC) has set up a 12-member committee to tackle the problem, worried by the dangers of improperly registered, unregistered and pre-registered Subscriber Identification Module (SIM) cards, the

The commission said the “menace will no longer be tolerated”.

Prof. Umar Garba Danbatt, Executive Vice Chairman (EVC) of the NCC declared this on Monday after a high powered meeting with all the telecommunications companies (telcos) operating in Nigeria at the NCC Headquarters in Abuja.

The meeting was the high point of several meetings initiated by the Commission in the last two years with a view to finding solutions to the recurrent dangers of the improperly registered SIM cards in the country.

Danbatta expressed the fears by everybody especially in reference to security reports from the office of the National Security Adviser (ONSA) and the fear of non-compliance to the Telephone Subscribers Registration Regulation 2011, by the telcos and said this can no longer be business as usual.

“We must safeguard lives and property of Nigerians who travel by road especially now and the festive seasons and others who may be threatened or blackmailed via unregistered and improperly registered SIM cards”.

Danbatta listed several security challenges that have bedeviled the country as a result of the menace of these improperly registered SIM cards. He lamented that even where SIM Cards were registered, the captured data represents strange figures different from the user of such SIM Card.

He said the dangers are real and everybody will lose at the end, hence the need to address this now before the situation gets out of hands.

While appreciating the cooperation of the telcos so far in the race to solve this problem, Danbatta said much is left to be done

“hence this meeting”, for continuous engagement adding that “today’s meeting has the backing of the government which desires solutions as quickly as possible”.

Consequently, he set up a 12-man Taskforce to bring up solutions to this scourge.
The Terms of Reference (ToR) include:

• Operators must put in place a robust and active backend to check cases of improperly registered SIM Cards before activation. The use of electronic back end is preferable;

• The Taskforce should also look at the sources of these improperly and pre-registered SIM Cards by asking operators to look inwards to forestall insider’s abuse;

• Processes are regularly fine-tuned to establish the integrity of data captured;

• Clear up the systems regularly to wipe off an segregate between real and fake data;

• The Taskforce is also to re-examine the 2015 agreement the Commission had with telcos with a view to harmonizing that and add new solutions;

• To put in place proactive measures to nip criminals activities in the bud, beating them in their own game;

• Suggest preventive measures for the telcos to beef up the integrity of their registering processes.

The Taskforce which has six weeks to submit its report to the EVC for onward transmission to the ONSA has Mr. Efosa Idehen, Head, Compliance, Monitoring and Enforcement at NCC as Chairman; Mr. Bashir Idris, Head, Projects; Mrs. Yetunde Akinloye, Head, Legal & Regulatory Services and Mr. Salisu Abdu, Head, Enforcement all of NCC are members.

The telcos have a member each. These are Mr. Tobechukwu Okigbo (MTN); Mr. Oluwatosin Cole (GloMobile); Mr. Sola Adeyemi (Airtel) and Mr. Damian Udeh (ntel) as members.

Others include Mr. Ikenna Iheme (9Mobile); Mr. Gbolahan Thomas (Smile) and Ms Barbara Anozia (Visafone); Office of the National Security Adviser (ONSA) is represented by Major Emmanuel Akpan Bassey.

Danbatta who was flanked by Executive Commissioner, Stakeholders Management (ECSM) at NCC, Mr. Sunday Dare told the Taskforce that their work begins immediately and the six weeks are already counting

“Deactivate Unused Sims”, NCC Tells Telecom

The Nigerian Communications Commission (NCC)  has said yesterday and has given telecommunications order to shut down any subscriber identity module (SIM) card that was registered but unused after 48 hours.

Tony Ojobo, its Director, Public Affairs who spoke yesterday in Lagos, said ongoing SIM card registration by the telcos has reduced criminal activities perpetrated via the use of mobile phones.

Speaking on: Trackable Identity and Ease of Doing Business in Nigeria at a function organised by public relations practitioners, he said trackable identity has become a sine qua non to ease of doing business.

He said: “In spite of whatever challenges, the global trend is for all citizens to be registered, and for each citizen to be covered with a legal identity including birth registrations.

“Citizen registration is now an item in post-2015 Sustainable Development Agenda with 2.4 billion people identified as having no official identity and these people reside in Africa and Asia.

“While traditional identification relies on passwords, PINs, smart cards, and the likes, biometric identification, using fingerprints and iris scans are generally more reliable and secure. They are adopted more universally like in driving licences and international passports.

“Biometrics identity are also more reliable in linking individuals to event and actions. It is therefore preferred by security institutions in fighting crimes.”

He urged the Federal Government to pay more attention to identity management in the country, arguing that the existence of a central database for the citizens which potential investors can depend on would engender trust and reliability.

Extend 30-Day Data Expiry Period, NCC Orders Telecom Operators

Nigerian Communications Commission (NCC) on Friday ordered all Telecoms Operators in the country to give a 14-day grace for subscribers to exhaust their remaining data after the 30 days expiration period.

Speaking during the Consumers Conversation Forum held in Minna, Niger state, Ms. Hellen Obi, who represented the Executive Vice Chairman NCC, Professor Umar Danbata, stated that the commission declared this year as consumer year as a result of their important in the industry.

The event was organised by the NCC to sensitise consumers on the need to follow the right channel in resolving issues with their service providers.

“NCC has mandated all network providers to give their subscribers 14 days of grace after the 30 days expiration of their data if they still have data left and cannot recharge to get their data rolled over,” she stated.

Obi declared 2017 as NCC Telecom Consumer year as a result of the consumer’s importance to the growth and development of the telecom industry.

She added: “The commission which is the independent regulatory authority for the telecommunications industry in Nigeria declared Year 2017 as NCC year of the telecom consumer in recognition of the importance of the consumer to the phenomenal growth and development in the telecoms sector.

“The year of telecom consumer, which was formally launched by NCC Executive Vice Chairman/CEO, Danbata, is in tandem with the 8-point Agenda of the commission aimed to protect, educate, and empower consumers towards ensuring sustainable growth and further development in the Telecom sector.’’

Obi explained that the consumer conversation was designed to educate and inform consumers about their rights and privileges with their service providers.

The commission also articulated four strategic initiatives as key drivers of the Consumer Conversation including “Do-Not-Disturb” (DND) Service across all telecom networks, a service, which enables the consumer to stop receiving unwanted and unsolicited messages from telecom operators.

Kalotari Shines At NCC Tennis Game In Ibadan

Salami Ganiyu of Team Oluyole on an opening day at their Lekan Salami Stadium base in Ibadan first stunned Sundman opening day in the men’s singles but failed to sustain the tempo as he lost the second set 4-6 and the final set 0-6.

Christian Paul and his play with the Garden City-based side gave their second victory as he outplayed Adewale Samson 6-2, 6-3 in another men’s singles, while Blessing Samuel made it a hat-trick for the visitors as she dismissed Colleen Orji 6-2, 6-2 in the ladies singles.

Team Kalotari secured the needed four points to win the fixture in the last game of the day as the pair of Emmanuel Sunday and Ikechukwu Iloputa defeated Salami Ganiyu and Kunle Bamidele 6-3, 6-4 in the men’s doubles.

The serve off of Sunday’s matches had to be delayed due to downpour but the hosts did not fare better in the remaining games, as Christian Paul, in the reverse men’s singles, beat home boy Ismaila Adesina 6-0,  6-2.

Captain of Team Oluyole, Wasiu Ibrahim, put his wealth of experience to bear on the reverse men’s singles but could not match the firepower of rising star, Sunday Emmanuel, as the game ended 6-2, 6-1.

Team Kalatori, coached by Sunday Samuel, made it 7-0 when the pair of Christian Paul and Blessing Samuel defeated the duo of Adewale Samson and Colleen Orji in the mixed doubles 6-2, 6-1.

NCC’s Deputy Director, Policy, Competitions and Economic Analysis, Alhaji Abubakar Yakubu while speaking during the matches in Ibadan, said the sponsorship of the Tennis League by NCC is to empower the youth to be meaningfully engaged.

“The primary objective of sponsoring this League is to provide a platform for young talents in tennis to be discovered and also give prominence to the establised tennis players to improve in their standard of play.

“We at NCC believe that in the near future, some of these players featuring in the NCC League would not only rule Africa, but the world at large. The sponsorship of the NCC League is part of our corporate social responsiblity and we strongly believe that it would keep our youths meaningfully engaged while some of them could also make a living through this platform.

“This is the third season and at the end of the year, we would do appraisal and see what we can do to make the programme better because there is always room for improvement,” Yakubu said.

Meanwhile, unbeaten Team Muller maintained dominance in the Blue Group as they spanked fellow Lagos-based Team VGC Lions 7-0 in a derby.

The victory sealed the passage of Team Muller to the semi-final of the League with four points with a game left against Team Oluyole.

Playing at the National Stadium, Surulere, Lagos, Mohammed Mohammed gave the homers the first victory of the day when he pipped Onyeka Mbanu in the men’s singles 6-3, 2-6, 6-1.

Emmanuel Idoko conquered Martins Abamu 7-5, 6-1, while Ronke Akingbade made it 3-0 as she spanked Loveth Donatus in the ladies singles 6-1,


The pair of Mohammed Mohammed and rising star, Joseph Imeh runded off Saturday’s matches with 6-2, 6-2 victory over Pius Aneikan and Tobi Thomas in the men’s doubles.

Meanwhile, Popoola Jelili the following day continued from where Team Muller stopped as he beat VGC Lions’ coach, Benson Ishicheli in the  reverse men’s singles 6-4, 6-3 as Joseph Imeh thrashed Onyeka Mbanu

6-1, 6-4 in another men’s reverse singles.

The hosts completed the routing of the Lions through the duo of Mohammed Mohammed and Deborah Gbadamosi who outplayed the pair of Martins Abamu and Loveth Donatus 6-3, 6-4.

NCC To Ensure Vibrant Telecoms Sector

The Nigerian Communications Commission (NCC) says it has taken steps to ensure that the telecommunications sector remains vibrant.
The Executive Vice Chairman, NCC, Prof. Umar Danbatta said this in Lagos during the 81st edition of the Telecoms Consumer Parliament (TCP).

The chairman was represented by the Executive Commission, Stakeholders Management, NCC, Mr Sunday Dare.He said that the commission would carry out its regulatory functions to ensure that the companies operating in the industry were healthy.

Danbatta said that the regulatory body had made interventions to prevent disruptions in the consumer’s experience.

According to him, NCC has commenced aggressive enforcement of the Code of Corporate Governance to ensure that licensees in the industry continue to operate as viable businesses.

”The consumer deserves all the credits for the past and indeed the future successes of this industry.

”The Nigerian telecommunications consumers are at the centre stage of our regulation.

”We at the NCC, being consumer-centric regulatory organisation has decided to celebrate consumers of the Nigerian telecommunications industry consistent with the eight-point agent that I set out when I assumed office in 2015.

”The number two and six items on the agenda are the core drivers of the NCC year of telecommunications consumer initiative.

”While the number two item of the agenda addresses improved quality of service, item six is concerned with protection and empowerment of the telecommunications consumers,” he said.

Danbatta said that all NCC’s initiatives such as SIM card registration, Mobile Number Portability, Broadband policy implementation, development of 2442 and 622 shortcodes as well as various consumer awareness campaigns were to ensure consumer satisfaction and protection.

He said that the commission would continue to look out for and protect the interest of the consumer without compromising the interests of other stakeholders in the industry.

The Director, Consumer Affairs Bureau (CAB) of NCC, Mr Abdullahi Maikano said that over the years, TCP had proven to be an innovative way of bringing all stakeholders together to discuss and proffer solutions to industry issues.

Maikano said that the TCP had continued to occupy a pride of place in the commission’s activities.

He said that NCC would continue to provide significant resources to ensure that the parliament was held regularly for the benefit of consumers and the industry.

Subscribers Accuse Telecoms Operators Of Over-Billing, Others

Billing-related issues have topped the various complaints put up by subscribers against telecommunications service providers in the second quarter of the year in Nigeria.

Although the complaints dropped in Q2 compared to Q1, the Nigerian Communications Commission (NCC) was still inundated with over 15,000 complaints with billing-related issues accounting for 58 per cent. In Q1, the NCC contended with 19,730 various complaints from telephone users in the country.

The billing related issues include deductions for activation of unauthorised Value Added Services (VAS), inaccurate charges, charges for unauthorised services, charges for unsuccessful calls, charges for undelivered Short Message Service (SMS), inability to change tariff plan, deductions for virtual top-ups not received, charges for caller ring back tune not downloaded, among others.

Complaints with respect to SMS/Multimedia Messaging Service (MMS) and VAS accounted for the second and third highest number of complaints received by the commission, which is eight per cent and seven per cent respectively in Q2.

These statistics are contained in the telecoms consumer complaints report released yesterday by the NCC where SIM card issues had three per cent, inability to reach call centers had one per cent, recharge card issues had three per cent and data center issues had six per cent. Call set-up challenges saw five per cent complaints and failed/unsuccessful DND request accounted for six per cent.

Besides, the NCC in the document signed by its Director of Public Affairs, Tony Ojobo, noted that a comparison of complaints received in Q1 and Q2, 2017 showed a reduction in the number of complaints received by 22.06 per cent.

The commission said the reduction in the number of complaints could be attributed to the decline in billing-related complaints by consumers from 11,348 in Q1 to 8,838 in Q2.

Meanwhile, President, National Association of Telecommunications Subscribers of Nigeria (NATCOMS), Chief Deolu Ogunbanjo, has called for compensation for subscribers.

Ogunbanjo urged the regulator to come up with a policy statement that would ensure that every quarter, subscribers are compensated.



Source: The Guardian

NCC, CAPDAN Move Against Sale Of Substandard Devices

The Nigerian Communications Commission (NCC) will partner with the Computer and Allied Products Dealers Association of Nigeria (CAPDAN), to stem the growing tide of substandard device market in the country.

Speaking during an inspection tour of Computer Village, the adjudged largest Information and Communications Technology (ICT) accessory market in Africa, the Executive Vice Chairman, NCC, Prof. Umar Danbatta, noted that the market for substandard device has become a source of worry to the regulator. “As a responsible Commission, we are expected to protect the Nigerian citizens.”

Danbatta said NCC will sign a Memorandum of Understanding (MoU) with CAPDAN, and partner with it on all fronts to ensure consumers got value for their money.  The EVC also charged CAPDAN to put up measures that will aid both parties in addressing issues of phone and other devices cloning; substandard products, stressing that many mobile devices sold in the market are not type-approved by the NCC.

According to him, these unregistered mobile devices are not safe, and negatively affects the quality of service rendered by mobile network operators in the country. He added, NCC has huge responsibility to protect Nigerians, “the reason we are calling on the CAPDAN to please support us to rid the market of unwanted elements peddling fake and substandard products.”

Responding, the President of CAPDAN, Ahmed Ojikutu, expressed the readiness of the Association to aid the fight against substandard products.The Computer Village Market is said to be adding about N1.5billion daily to the Nigerian economy, Ojikutu added that the market provides the highest number of ICT solutions in the country and Africa at large.He opined that the market, which is also known as the hardware capital market of the Continent, employs the largest number of graduates in any market in Nigeria and Africa as a whole.

Ojikutu disclosed that CAPDAN had already partnered FONEREG (Phone registration to discourage theft), and urged the NCC to look into the development and possibly make it a national policy.He appealed to NCC to fast-track the planned broadband deployment, noting that if the market is supported with the facility, it will improve business in the market by 25 per cent.

Meanwhile, the booming smartphone market over the past decade has created a corresponding thriving handset repair industry across most countries, including Nigeria.

Globally, according to Deloitte Global predictions, in 2016, consumers sold or traded in about 120 million used smartphones generating more than $17billion for the owners, at an average value of $140 per device. This is a 50 per cent increase from the 80 million smartphones traded in 2015, with a value of $11 billion, or an average value of $135 per unit.

Investigations showed that the rising popularity of expensive, but fragile, smartphones, with rising display sizes, has given the repair industry a huge boost since 2010.

Today, an estimated 80 per cent of the mobile phone screen aftermarket is now supplied by China makers, with OEMs providing the remainder. Driven by lower prices, acceptable quality and quick delivery, demand for Chinese LCDs has increased strongly over the past few years, and the OEMs are facing a significant slowdown.

While screen repair and replacement accounts for the majority of the revenue in the sector (due to the high cost of displays and the fact that they are frequently cracked), the overall market is expanding, and includes repair, and replacement of batteries, buttons, headphone jacks, cameras, and sensors.

Given the high price of most premium smartphones, it has become increasingly common for people to have their damaged devices repaired. In the second-hand market, particularly for iPhones, which hold their value better than other vendors’ handsets, owners can re-sell them at attractive prices after making any needed repairs.Checks showed that the aftermarket for pre-owned Apple products is much larger than for other brands, mainly due to their generally higher prices.

Besides repair shops, more people are opting for low-cost do-it-yourself replacement kits which have become less complicated and much easier for the mechanically inclined to attempt. The repair market isn’t limited to mobile phones, as tablets and other smart devices take up a sizable share.Some analysts predict that with advancing technology, prices will fall and encourage replacement rather than repair. But that is likely to be many years away.

According to Statista, the average selling price (ASP) of smartphones dropped 16 per cent between 2014 and 2017 to $245. But the majority of that decline was due to a steady drop in the Android market, as the ASP of iPhones held fairly steady over that period.

Android models account for more than 80 per cent of all shipments, with the ASP expected to fall from $218 in 2016, and to below $200 in 2019. But in mature markets like North America, and Western Europe, the ASP can be as much as double the global figure, IDC said.

Deloitte Global noted that the repair industry is of course dependent on a healthy smartphone market, both of shipments and the trade of second-hand models.Accordingly, IDC revealed that global smartphone shipments rose 2.7 per cent year-on-year in 2016 to 1.47 billion units. Apple shipped 215 million iPhones last year – down seven per cent from 2015 – giving it a nearly 15 per cent market share. The overall outlook for the market has improved this year, with early signs of a long-awaited recovery.

IDC analysts said the global smartphone market showed better-than expected growth in Q1, with shipments increasing 4.3 per cent year-on-year to 347.4 million units. IDC previously forecast year-on year growth of 3.6 per cent for the quarter.

Despite slowing smartphone growth, the Chief Executive Officer of Spider Technologies, a specialist in replacement screens, Martin Tuo, noted that global mobile phone ownership is very large, with many older models still in circulation. For example, sales of refurbished iPhone 5 models are still very good in many countries.

Source: The Guardian

Glo Declares Friday Free Data Day

Globacom has declared Friday, 11th August 2017, as the first Free Data Day on its network.

This is keeping with the company’s promise of the Free Data Day package which was launched recently, a statement from the telco said yesterday.

The company said that eligible subscribers will get 200 MB free data to enjoy a free day of FREE browsing, chatting, streaming, downloading, uploading and lots more.

Glo subscriber should use 100MB plus N150 on voice calls OR N250 on voice calls between Friday, 4th and Thursday 10th August to qualify for the data largesse.

At the launch of the product, Globacom explained that it is open to all prepaid subscribers, adding that Free Data Day gives Glo customers free data for one whole day when they meet the voice and/or data usage threshold within seven days.

“We appreciate the essence of the internet in the contemporary world. We are through this product empowering our customers in an unprecedented way in their business, social and educational pursuits”, Glo stated.


Nigeria’s Telcos Struggle for Survival

Telecommunications operators in the country once seen as flourishing are today battling to survive due to unfavourable economic policies being implemented by the government.

The situation has forced some of them to rationalize staff; some have moved their Network Operating Centres (NOCs) to India; while some are faced with difficulties in meeting with their creditor obligations.

Code Division Multiple Access (CDMA) operators had faced similar problems which culminated in the collapse of all the operators in the subsector of the industry.

When it started, stakeholders cried out to government and Nigerian Communications Commission (NCC) for intervention to save the operators of imminent distress to no avail.

Today, both Tier 1 and Tier 11 operators are having to cope with the same challenges including inability to access foreign exchange to expand their networks for improved quality of service to unreasonable data pricing which operators are urging NCC to revisit.

David Venn, chief executive officer, Spectranet, said: “we need sanity and a data floor because there is a lot of anti-competitive behaviour in the market. Quality of Service has fallen in the past six months because of Nigeria’s huge data hunger,”

“Since the botched data floor policy of Nigerian Communications Commission, it has become difficult for ISPs and Telcos delivering internet service to operate profitably. We are seeking the review of that policy by the authorities to enable operators deliver quality service and continue to be in business.”

“Another biggest challenge we are facing today is cost of tower rentals which has continued to increase over the year. It is funny, that international capacity cost has reduced by 50 per cent while tower rental cost is increasing unabated. Imagine a situation where cost of tower rental in three times our salary cost,” he added.

He explained that the tower rental contract is usually signed for a period of 5 to 10 years with a clause of annual cost review based on inflation.

“Today, inflation in the country has risen by over 100 per cent necessitating the astronomical increase in the cost of tower rental in the country making the cost in Nigeria the highest in the world,” he said.

He noted that the failure of Multi-Link was as a result of tower rental indebtedness to a tower company Helios Tower which eventually took over the company.

Providing another perspective to the issue, Tenu Awoonor, director Strategy and performance Management at Airtel, a Tier I player, said there is a misconception which must be corrected. According to Awoonor, “reinstating the data price floor will not necessarily make broadband more expensive, rather it will help with penetration. We need better pricing to help ensure that operators stay afloat.”

Olushola Teniola, president of another industry advocacy group, Association of Telecommunication Companies of Nigeria (ATCON) also harped on the data price floor issue and said that “Without a review of the data services provisioning market structure, there is a serious risk of market failure with the resultant ripple effect. Current evidence suggests that with inflation at 17%, input costs at a per unit per Mb level, that retail data prices available on the market are unsustainable even with economies of scale, hence a serious distortion exists that needs immediate regulatory intervention.

Engr. Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON) also called on NCC to revisit the data floor price determination in order to save and encourage small operators in the sector.

“Data floor price determination is meant for small operators not for big operators who will still survive with the present situation. We are trying to avoid a situation where CDMA operators died because of price war. If data price is determined, it will encourage small operators in the sector. We need to look at it beyond public sentiment and emotions around it and revisit the issue for the growth of the industry,” he said.

*culled from Nig. CommunicationsWeek

NCC Advises On Security Measures On Destructive Virus

The Nigerian Communications Commission (NCC) in fulfilment of its statutory mandate to assure the security and integrity of the national telecommunications network wishes to alert all operators and their respective subscribers of the recent outbreak of a Ransomware Virus known as “WannaCry”.

The Ransomware is capable of infecting and encrypting all files on a system or any smart device until an amount is paid for a decryption key, or other means of retrieval (which may lead to data loss) are used to recover the system as an alternative.


This situation demands that proactive measures be taken by all players in the telecommunication eco-system to forestall the hazards of critical data loss, financial losses and ultimately network/business disruption.

The NCC, therefore, wishes to advise that the following protective measures be taken, amongst others:

  1. To obtain software patch released by Microsoft in March 2017 to fix the Ransomware Virus.
  2. To plan scheduled penetration tests on the networks and systems to ensure protection and availability at all times.
  3. Subscribers who use their smartphones as substitutes to computers for internet access should protect themselves and their devices by:
  • Not opening e-mail attachments/links from unknown sources.
  • Not clicking pop-ups and applets on unknown websites.
  • Installing effective antivirus software for their mobile devices.

Furthermore, the NCC has taken the following proactive measures in fulfilling its statutory mandate:

  1. The Commission has advised Mobile Network Operators (MNOs) to initiate regular assessment and audit of their cybersecurity readiness. All operators should continue to ensure that their backup/ disaster recovery strategies are in place and up to date.
  2. The Commission has further advised all operators to ensure continued deployment of effective firewalls, login passwords and antivirus management regime.
  3. The Commission is working towards creating a link with the Cybersecurity Alert System on its website so that current information on global cyber threats/incidents could be immediately communicated to stakeholders.
  4. The Commission will continue to provide more cybersecurity training for its staff.